WeCool Customer Care No. 99162 26005

Technical defects for TWS Earbuds for 1 Year , Charging Cables for 1 Year, Bluetooth Earphones for 6 Months , Wired earphone for 6 Months.

You can reach our customer support team via Email at [email protected] Or WhatsApp at 9916226005.

Shipment of each item in your order is shipped out within 2 -3 working days of the order date.

In case of any questions about the expected delivery time for your address, please WhatsApp us at 9916226005 or email us at [email protected]

In some cases it may take up to 5 or more working days during festivals, sales or when there are other mitigating circumstances.

Orders are processed from Monday to Saturday. Orders placed on Sunday will be processed the next day.

Please allow 7 to 10 business days for your order to arrive.

In case the wrong/damaged product is delivered, For replacement/ refund contact within 1 day of the receipt of the product. Any product canceled before the delivery, full amount full amount will be refunded back to the customer within 14 working days.