CKYC Customer Care Number 022-61102592
All India Numbers:
02261102592(1st No. for support/queries)
02226592595(2nd No. for support/queries)
Website:
Address
Central Registry of Securitisation Asset Reconstruction and Security Interest of India (CERSAI), Tower - 1, Office Block, 4th Floor, Plate-A, (Adjacent to Ring Road), NBCC, Kidwai Nagar East, New Delhi - 110023.
Complaint Redressal Process
Type of Complaints
Relating to system, technical in nature, website issues, security interest filing, GST related issues, Issues pertaining to registration of entities etc.
Stage -1
Contact help desk
| Phone No. | 022-61102592 022-26592595 Mon-Sat (8am to 8pm) |
|---|---|
| [email protected] | |
| Response Time | within 2 business days. |
Stage -2
If resolution provided is not satisfactory, then write to Grievance Redressal Officer with all previous correspondence with CERSAI at:
| [email protected] [email protected] | |
|---|---|
| Address | Grievance Redressal Officer CERSAI, Tower - 1, Office Block, 4th Floor, Plate-A, (Adjacent to Ring Road), NBCC, Kidwai Nagar East, New Delhi - 110023. |
| Response Time | within 7 business days |
Stage -3
If resolution provided is not satisfactory, then write to Customer Service Head with all previous correspondence with CERSAI at:
| [email protected] [email protected] | |
|---|---|
| Address | Customer Service Head CERSAI, Tower - 1, Office Block, 4th Floor, Plate-A, (Adjacent to Ring Road), NBCC, Kidwai Nagar East, New Delhi-110023. |
| ResponseTime | within 5 business days |