Central Equipment Identity Register (CEIR)
Organisation: ceir.gov.in
SMS Service
Type KYM <15 digit IMEI number> from your mobile and send the SMS to 14422.
Dial *#06# to check IMEI number.
Services Provided by CEIR
File a report with the police, and keep a copy of the report.
Get a duplicate SIM Card for the lost number from your telecom service provider (eg, Jio, Voda/Idea, Airtel, BSNL etc.). This is important because you will need to provide this as the primary mobile number (OTP will be sent on this number) while submitting the request for blocking your IMEI.
This is important because you will need to provide this as the primary mobile number (OTP will be sent on this number) while submitting the request for blocking your IMEI.
Get your documents ready - a copy of police report and an Identity Proof must be provided. You can also provide the mobile purchase invoice.
Fill out the request registration form for blocking the IMEI of lost/stolen phone, and attach the required documents.
After submitting the form, you will be given a Request ID. The same can be used for checking the status of your request and for unblocking the IMEI in future.
To unblock a lost/stolen phone's IMEI, the user has to report to local Police that it is found. Fill out the request registration form for unblocking the IMEI of found phone. After submitting the form, the IMEI will be unblocked.
Fill out the request registration form for unblocking the IMEI of found phone.
After submitting the form, the IMEI will be unblocked.
How to the fault occurred in CEIR ?
Any customer raise their query/ticket in fault management department to fill the form with the fault details. To register a fault, follow the given procedures: -
Fill out the Fault Registration Form.
Select your region.
Fault reason (Various option given there).
Fault Discription.
After submitting the form, a unique Ticket ID will be generated.
The form details will be mailed to your given mail id as well.
Save the Ticket ID and Registered Mobile Number for further use.
How to check the fault Status ?
To Track the status of your query, you have to enter the ticket id (must be of 15 digit).
Fill the Ticket ID and registered mobile number in the Fault Status Form.
A 6-digit OTP will be sent to registered mobile number. Confirm the OTP received.
Submit the form and the Ticket Details will be available to you.